because life is sweet!

Basket Israel Inc.

Order Baskets to Israel
Call us direct
607-241-3868

Faq's

Ordering Procedure

Q: How can I order from Basket Israel, Inc?

A: Simple and Sweet! Either you can order online with our easy to use system and secure payment through Paypal, or you can order by phone at 607-241-3868. You can also order by email at orders@basketisrael.com!

Q: If I order online, how will I know that my order has gone through?

A: If you order online, you will receive an automated message confirming your order. Should we have any questions, we will contact you. Additionally, you will receive a confirmation from Paypal, which you should keep for your records.

Q: What happens if I order but I do not pay with PayPal?

A: We will contact you to see if you want us to process your order, and we can take your credit card information over the phone.

Baskets

Q: I love your baskets! Let's say I want something that's a little different than what I see on your website or for a different type of occasion?

A: No Problem! You can contact us via phone or email, and we will help you design a basket that's customized for your needs.

Q: Do your baskets come exactly as shown on your website?

A: All of our baskets come as shown. However, we reserve the right to substitute an item with another item of greater or equal value if an item is out of stock, or due to seasonal considerations. All of our baskets some beautifully wrapped to enhance the appeal of the arrangement.

Kashrut

Q: You say that Basket Israel, Inc. is Kosher L'mehadrin. What Hechsherim (kosher certifications) do you use?

A: Basket Israel, Inc. uses only the most widely accepted Mehadrin hechsherim including Badatz Eida Chareidis, Badatz Manchester, Badatz KF London, Chasam Sofer of Bnei Brak, Rav Rubin, and OU. Should you have any questions regarding a specific item or items, feel free to contact us and we will be happy to assist you.

Q: My children in Israel only eat certain Hechsherim, can you make a basket that includes, say, only Badatz Eida Chareidis?

A: Absolutely! Please contact us by phone or email and we can discuss the options.

Warantees

Q: What happens if an item arrives damaged?

A: While we take the greatest precautions to ensure that all baskets and gift arrive to their destination safely, sometimes things can happen in the postal service that are beyond our control. If for any reason you (or the recipient) are not 100% satisfied, please call or email us immediately and we will send a replacement. If you select an item to be shipped that may be breakable, we will contact you to suggest another similar item.

Q: What is your guarantee policy?

A: We guarantee 100% satisfaction!
We have hundreds of happy, repeat customers. We send only high quality arrangements, and provide top quality service. If for any reaon you are not satisfied, please contact us so that we can help resolve the problem. Please report any problems immediately, within one week of the time the order was sent out.

Locations

Q: If I want to send a basket to America, how can I do that?

A: Simply contact our sister company, at thekosherbasket.com, or at 718-698-1006.

Basket, Israel Inc.

Basket, Israel Inc. is your online gift basket boutique. Show friends, family and business associates in Israel that you're thinking of them - - Purim, Passover, High Holidays, Hanukkah, and all year-round. With the convenience of an easy online shopping experience, you can send gorgeous gift baskets across the world. We have kosher baskets for every occasion, from birthdays and bar mitzvahs to engagement and wedding gifts; corporate greetings and get well soon to 'just thinking of you'. And, of course, we also have condolence baskets so that you can show you care across the miles. You can choose from gourmet, specialty wine and chocolate gifts, personal spa pampering packages, and allergy-sensitive baskets for the gluten-free, dairy-free, and sugar-free people in your life. All gift baskets are certified kosher. Rejoice in life's sweet moments with a gift to Israel, delivered efficiently, at prices that are definitely worth celebrating.